Customer Care
Shipping Details & Fees
NOTE: We are experiencing shipping delays with our carriers. Once your tracking number is created, please allow up to 3 days for your tracking information to display.
Shipping Details
Orders placed after 12:00 p.m. ET are processed the following business day Monday through Friday. Holiday and Weekend orders are processed the following business day.
**PLEASE NOTE: ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.
Shipping Delivery Times
| ORDER PLACED BY 12:00 PM (ET) |
STANDARD | 3 DAY | 2 DAY | OVERNIGHT |
|---|---|---|---|---|
| SUNDAY | 5-7 BUSINESS DAYS | THURSDAY | WEDNESDAY | TUESDAY |
| MONDAY | 5-7 BUSINESS DAYS | THURSDAY | WEDNESDAY | TUESDAY |
| TUESDAY | 5-7 BUSINESS DAYS | FRIDAY | THURSDAY | WEDNESDAY |
| WEDNESDAY | 5-7 BUSINESS DAYS | MONDAY | FRIDAY | THURSDAY |
| THURSDAY | 5-7 BUSINESS DAYS | TUESDAY | MONDAY | FRIDAY |
| FRIDAY | 5-7 BUSINESS DAYS | WEDNESDAY | TUESDAY | MONDAY |
| SATURDAY | 5-7 BUSINESS DAYS | THURSDAY | WEDNESDAY | TUESDAY |
Shipping Options (Continental U.S. Addresses Only)
| STANDARD GROUND | FREE (5-7 BUSINESS DAYS, + 2 DAYS FOR ALASKA AND HAWAII) |
|---|---|
| OVERNIGHT | $25.00 (MAY REQUIRE SIGNATURE) |
| 2- DAY | $20.00 |
| 3- DAY | $15.00 |
*For orders shipping to Alaska, Hawaii, and Puerto Rico, please note only ground shipping is available
Additional Information
- Orders cannot be shipped to international, APO/FPO and P.O. Box addresses.
- All orders are subject to credit and address verification.
- For your protection overnight shipping may require a customer signature upon delivery.
- Expedited shipping fees are not refundable should a purchase be returned.
- All SW Outlet orders will be charged a flat rate of $8 for shipping.
- Shipping addresses are limited to one address per order.
- You will be notified via email if the merchandise you have ordered is not available for immediate shipment.
- Please allow up to an additional 2 Business days from the order date for:
-Order verification (For the safety of our customers, you may be contacted to verify this information. If contacted, your order will not process until speaking with you.) - For information on buy online, pickup in store, please click here.