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    UK Modern Slavery Act of 2015



    Coach, Inc. (“Coach”) is a leading New York design house of modern luxury accessories and lifestyle brands. The Coach brand was established in New York City in 1941, and has a rich heritage of pairing exceptional leathers and materials with innovative design. Coach is sold worldwide through Coach stores, select department stores and specialty stores, and through Coach’s website at In 2015, Coach acquired Stuart Weitzman, a global leader in designer footwear, sold in more than 70 countries and through its website at Coach, Inc.’s common stock is traded on the New York Stock Exchange under the symbol COH and Coach’s Hong Kong Depositary Receipts are traded on The Stock Exchange of Hong Kong Limited under the symbol 6388.


    In compliance with the Modern Slavery Act 2015, this document covers the reporting period of 28 June 2015 to 2 July 2016. This information may also apply to past endeavors undertaken by Coach, Inc. and its subsidiaries.


    Coach’s objective is to be a good employer and a responsible and socially sensitive corporate citizen in the locations and manner in which we conduct business. In order to accomplish these objectives, Coach has operated a Global Business Integrity Program since the date of its incorporation. This Program sets forth the ethical and legal responsibilities that all Coach employees, contractors and suppliers are expected to uphold. 

    The Global Business Integrity Program consists of five published documents. These documents are publicly available on Coach’s website

    1.       A Code of Conduct that is issued to all employees worldwide and outlines the significant legal and ethical issues that frequently arise in the course of business and describes the key responsibilities all employees, directors and officers are expected to uphold and comply with in conjunction with our values and policies.

    2.       The Global Operating Principles which sets forth the minimum standards by which strategic partners must operate

    3.       Supplier Selection Guidelines for parties from whom Coach sources products, including contractors, joint venture partners and suppliers of goods and services

    4.       The Anti-Corruption Policy describes our commitment to integrity and explains the specific requirements and prohibitions applicable to our operations under anti-corruption laws including, but not limited to, the U.S. Foreign Corrupt Practices Act of 1977.

    5.       The Coach, Inc. Animal Welfare Policy sets forth our commitment to principles and practices that require animals in our supply chain to be treated with care.

    These documents clearly state Coach’s views on the ill treatment of workers, including our refusal to do business with those engaging in child labor, forced labor, discrimination, health and safety violations or the overwork of workers. Coach’s business principles and philosophies are founded on dignity and respect for the individual, a strong commitment to common sense, fairness, diversity, and ethical business practices and policies.

    In order to monitor adherence to our Global Business Integrity Program, Coach created the Global Business Standards Committee, comprised of senior executives, which meets quarterly. Coach also has an ethics and compliance reporting system ( on which employees and consumers alike can report issues with and deviations from Coach’s principles and philosophies.


    Coach is hereby publicly disclosing the efforts that we routinely undertake to identify and address slavery and human trafficking within our supply chain. It is our hope that these efforts will assist our customers and the public alike to make more informed choices regarding their support of companies. Coach has adopted the following broad definition of slavery: “the act of holding the worker against his or her will and controlled physically or psychologically by violence or its threat for the purpose of appropriating their labor” as defined by the international non-governmental organization Free the Slaves (see

    Coach has adopted the following broad definition of human trafficking: “any recruitment, harboring, transportation, provision or obtaining of a person for labor services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage or slavery” as defined in the Victims of Trafficking and Violence Protections Act of 2000.

    Coach assesses our risk of slavery and human trafficking as low for the following reasons:

    1.       Verification of Product Supply Chain: Coach verifies its product supply chain by conducting audits of the factories with which we do business to ensure compliance with our code of conduct and guidelines, including Coach’s Global Business Integrity Program. Both human trafficking and slavery fall within our code’s definition of “forced labor” and, as such, are strictly prohibited, and penalized, at all stages of the product supply chain.

    2.       Conducts Audits of Suppliers: In addition to Coach employees, Coach also hires independent third party auditors who undertake unannounced visits to Coach manufacturing locations and provide Coach with full reports on the living and working conditions of people retained to work at those locations.

    3.       Requirement for suppliers to certify compliance: Coach requires that all direct suppliers provide a certification of their compliance with Coach’s standards for employment - including a certification on the part of the supplier that all materials sourced for and incorporated into Coach products comply with slavery and trafficking laws of the country or countries where the supplier is doing business.

    4.       Maintains internal accountability standards: Coach has developed a code of conduct for all parties working with Coach - as embodied in the Global Business Integrity Program. In the case of non-compliance, Coach reserves the right to examine the specific situation and develop a strategy for resolution. If non-compliance is not resolved within a timely manner, Coach may terminate a business relationship.

    5.       Conducts Training: Coach conducts internal trainings of Coach employees to ensure that participants in the supply chain management are knowledgeable and aware of the issues and concerns surrounding the supply chain, including human trafficking and slavery, with a particular focus on mitigating risks.



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    Effective January 18th, 2016 will no longer be shipping via Borderfree.


    Just add items to your basket and click select to check out. We will calculate and display the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. As long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed, and there will be no additional costs due upon delivery.

    Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that we support. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order at checkout.


    All international orders will be final sale and not eligible for return, exchange, or price adjustment. Please contact us at or 877-793-4896 and Stuart Weitzman will gladly assist you with any questions relating to your international order.


    Most in-stock items generally arrive within 4-13 business days after your order is received. ("Business days" means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

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    Return Procedures

    Returns are easy and free!  Your package will contain a detailed return form or packing slip with instructions. This form is required for us to process your return.

    If you choose to use a return label sent from us, no postage is required. PRINT OUT A RETURN LABEL HERE.

    In the event that an online purchase does not meet your expectations, we accept returns at our warehouse and at our Stuart Weitzman stores. Items must be unworn and unused, and include all tags, parts, and accessories. To avoid damages, we recommend trying on footwear in carpeted areas.

    Original shipping charges are not refundable.

    We accept returns based on the following time frames from receipt of your order:

    PriceReturn Time Frame
    Regular Price14 Days
    Sale MerchandiseFinal Sale: No returns, exchanges, or price adjustments


    There are no returns or exchanges on international orders.

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    We are pleased to offer complimentary ground shipping on all orders shipping within the United States.  We are also pleased to offer complimentary return shipping on all orders returned within 14 days of original purchase.  Only full-price items are eligible for returns.  All sale or customized orders are final sale and are not eligible for return or exchange.  For full details on our shipping and return policies please visit the customer service page.

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    Welcome to Stuart Weitzman. You may now purchase any style using your employee discount. To utilize your discount, kindly enter your employee file number at checkout in the promo code area.


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