RETURNS
We want you to love your Stuart Weitzman purchase. If you are not satisfied with your purchase, please promptly return for refund/credit. We accept returns via mail to our warehouse and in person at Stuart Weitzman boutiques. Items must be unworn, unused and include all tags, parts and accessories. To avoid damages, we recommend trying on footwear in clean, carpeted areas. Initial shipping charges are not refundable.
Given these unusual circumstances facing our customers and their communities, we are happy to assist with flexible returns. Please do not hesitate to reach out if you have any questions regarding your SW online purchase.
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Price
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Return Time Frame
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Regular Price
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14 Days
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Sale Merchandise
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Final Sale
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Sale and customized merchandise are final sale and are not eligible for returns, exchanges or price adjustments.
Your package will contain a detailed packing slip with instructions. This form is required for us to process your return.
Expedited shipping fees are not refundable should a purchase be returned.
PRINT A RETURN LABEL
Click here to print out a complimentary return label.
RETURN INSTRUCTIONS
1. PACK IT UP
Pack the item(s) securely in the original product packaging.
Please include the packing slip inside the return package.
Click here to print out a complimentary return label.
Affix the prepaid UPS mailing label to the outside of your package.
2. DROP IT OFF
Give your package to your local UPS driver or take it to a UPS drop-off location.
You will receive a refund confirmation email once we have processed your return.
Please allow up to 7-10 business days for processing from the date of receipt and up to 30 days for your credit card company to process your credit.