Contact Us | Stuart Weitzman

Free Shipping and Returns

Store Finder

Stores

Ship To

Bag

loading shopping bag...

Please select at least two items

COMPARE NOW

CUSTOMER SERVICE

Call Us: 1-877-793-4896 CUSTOMER CARE NOW 24/7

CALL US

1-877-793-4896

Customer Care Now 24/7

Have Customer Care Call Me

TEXT US

1-212-981-4870
Monday - Saturday 10:00am - 6:00pm EST

EMAIL US

We are committed to answering questions and addressing comments within one business day. However, due to increased demand during the Holiday period, please allow for additional response time.

* indicates required field

*Concerning
*Full Name
*Email Address
*Phone
Order Number
*Enter Your Comments

We use your personal information to respond to your query. Read our Privacy Policy for more details.

LIVE CHAT WITH US

Live Chat
Monday - Saturday 10:00am - 6:00pm EST

PRESS REQUESTS

Please direct all press inquiries to press@stuartweitzman.com.

PHILANTHROPIC REQUESTS

Stuart Weitzman believes in having heart and sole. Please direct all charitable inquiries to philanthropy@stuartweitzman.com.

CONTACT US BY MAIL

Stuart Weitzman
10 Hudson Yards
Floor 18
New York, NY 10001

Please contact Customer Care before mailing any packages, as all unauthorized deliveries will be returned to sender.

orders & shipping

returns & exchanges

repairs

Repairs

fit facts

trunk show

Trunk Show

the fine print

Enjoy a Welcome Gift

Thank You for
Becoming an SW VIP Thank You
for Becoming an SW VIP

Continue Shopping Create an Account

A little obsessed with shoes?

Follow the official Stuart Weitzman WeChat

Scan the QR code

Employee Discount

Employee discounts should only be used by employees for orders being placed on said employees credit card. If we find that fraudulent employee discounts are being used, we reserve the right to cancel discounts, cancel orders, make additional charges to your credit card, and cancel your membership.

I accept

Have Customer Care Call Me

First Name:
Last Name:
Order Number:
Phone Number:

shoe name

Stuart Weitzman Send to Santa

Want to let a special someone know that this is at the top
of your holiday wish list? No problem.
Just fill out the details below, and weï¿½ll handle the rest...

YOUR NAME

THEIR NAME

THEIR EMAIL

THANK YOU,
YOUR HINT HAS BEEN SENT

Shipping Restriction

These items are not eligible for shipping to
your current shipping destination.

(items show here)

Confirming this shipping destination will remove
these items from your bag and may impact
your promotion and shipping offers.

Leaving the country?

Good news! We are committed to offering the best and quickest service possible. Based on your selected shipping destination, we will automatically transport you to the official Stuart Weitzman website nearest to that country. The items in your shopping bag will not make the journey with you. Shoe styles and pricing varies by region, but don't despair, we know you'll be able to find the perfect pair.

Item Added to your Shopping Bag

Strappyhi
Qty:

Shopping Bag

Items in Bag:
Merchandise:

View Shopping Bag Continue Shopping

TRACK YOUR ORDER

Please enter your order number and billing zip code below to track your order.

Order Number

Billing Zip Code

Yes No

JONES EMPLOYEE DISCOUNT

Dear Colleagues,

Welcome to Stuart Weitzman. You may now purchase any style using your employee discount. To utilize your discount, kindly enter your employee file number at checkout in the promo code area.

SHOP NOW

Final Sale Terms and Conditions

All sale purchases are final sale. Discounted merchandise is not eligible for returns, exchanges, or price adjustments.

I understand this purchase is final sale and not eligible for a refund and I would like to proceed with checkout.

View Return Policy

Stuart Weitzman
ships globally

Choose your destination right arrow