COMPLIMENTARY U.S. SHIPPING & RETURNS

 
 
 
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Terms Of Use

 
 
TERMS OF USE
 
Welcome to www.stuartweitzman.com ("the Site"), the United States online store of STUART WEITZMAN® , which is operated by Stuart Weitzman Retail Stores, LLC, 2400 E Commercial Boulevard, Suite 506, Ft. Lauderdale, Florida 33308. (Stuart Weitzman IP, LLC and its affiliates, including Stuart Weitzman Retail Stores, LLC, are hereinafter collectively referred to as "Stuart Weitzman".)
 

COPYRIGHT INFORMATION

Stuart Weitzman owns the Site. Stuart Weitzman owns or has rights to all of the wallpaper, icons, characters, artwork, images, graphics, music, text, software and other content of the Site (the "Content"), and all HTML, CGI and other code and scripts in any format used to implement the Site (the "Code"). You may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Site without the prior written agreement of Stuart Weitzman. All names, logos and trademarks which appear on the Site are the property of Stuart Weitzman or are used by Stuart Weitzman under license. Your failure to comply with this Terms of Use will constitute breach of contract and will violate Stuart Weitzman’s copyright, trademark and other proprietary and industrial property rights.

USE OF THE SITE
 
This Terms of Use governs the Site, and all sites of the affiliates of Stuart Weitzman. By using the Site, you expressly accept and agree to abide by all provisions set forth herein. Do not use the Site if you do not accept and agree to the Terms of Use. If any material on this Site, or your use of the Site, is contrary to the laws of the place where you are when you access it, the Site is not intended for you, and Stuart Weitzman asks that you do not to use the Site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

The Site is available only for your personal use, which shall be limited to viewing the Site, providing information to the Site, downloading product information for your personal review and for the purchase of products.

Stuart Weitzman may at any time revise the Terms of Use by updating this page. You are bound by any revisions and should periodically visit this page to review the current Terms of Use.

You also may be subject to additional Terms of Use that are applicable to certain parts of the Site. Stuart Weitzman may terminate the Terms of Use and deny you access to the Site at any time, immediately and without notice, if in Stuart Weitzman’s sole discretion you fail to comply with any provision of these Terms of Use. You agree that no joint venture, partnership, employment, or agency relationship exists between Stuart Weitzman and you as a result of this Agreement or your use of the Site
 
Stuart Weitzman IP, LLC is the owner of all of all rights in the STUART WEITZMAN trademarks and logos.
 
The failure of Stuart Weitzman to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
 
NO LICENSE
 
Except as expressly provided herein, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark, copyright or other proprietary or industrial right of Stuart Weitzman.
 
USE OF INFORMATION SUBMITTED BY YOU
 
NOTE: THIS SECTION DOES NOT APPLY TO PERSONAL DATA SUPPLIED BY YOU TO THE SITE, SUCH AS YOUR NAME, ADDRESS, E-MAIL ADDRESS, TELEPHONE NUMBER AND THE LIKE. PLEASE SEE OUR PRIVACY POLICY STATEMENT FOR INFORMATION REGARDING OUR TREATMENT OF PERSONAL DATA.
 
If you respond to Stuart Weitzman with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall NOT be deemed confidential. All such submissions shall be deemed the property of Stuart Weitzman, and your submission of information shall constitute an assignment to Stuart Weitzman of all worldwide rights, titles and interests in such information. Stuart Weitzman will not be liable for any use or disclosure of such information. Stuart Weitzman will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. Stuart Weitzman will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information.
 
PRODUCT AND PRICING INFORMATION
 
The information on this Site does not constitute a binding offer to sell products described on the Site. Stuart Weitzman reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. Products displayed may be out-of-stock or discontinued, and prices are subject to change. Subject to the foregoing, the prices displayed are quoted in U.S. dollars and are effective only for United States purchases. Although Stuart Weitzman has made every effort to display the products and their colors as accurately as possible, the DISPLAYED colors of the products will depend upon the monitor of the user and Stuart Weitzman cannot guarantee that the user's monitor will accurately portray the ACTUAL colors of the products. Purchases are subject to applicable taxes to be paid by the purchaser, and do not include shipping and handling.
 
DISCLAIMERS AND LIMITATIONS OF LIABILITY
 
While Stuart Weitzman attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. Stuart Weitzman reserves the right to make corrections and changes to the Site at any time without notice. Stuart Weitzman does not claim that the information on the Site is appropriate to your jurisdiction or that the products described on the Site will be available for purchase in all jurisdictions.

You assume all responsibility and risk with respect to use of the Site. Stuart Weitzman disclaims all warranties, representations and endorsements, express or implied, with regard to information accessed from or via the Site, including, but not limited to, all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. Stuart Weitzman does not warrant that the Site is free of computer viruses, bugs or other harmful components. Stuart Weitzman does not warrant that the functions contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. Stuart Weitzman does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Site. Stuart Weitzman does not have any duty to update the Site or modify their Content or Code, and Stuart Weitzman shall not be liable for its failure to update such information. It is your responsibility to verify any information contained on the Sites before relying upon it.

Stuart Weitzman makes no warranties of any kind regarding any non-Stuart Weitzman websites to which you may be directed or hyperlinked from the Site. Hyperlinks are included solely for your convenience, and Stuart Weitzman makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Stuart Weitzman sites.

IN NO EVENT SHALL STUART WEITZMAN, ITS AFFILIATES OR ANY OF ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOSSES OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE SITE.
 
GIFT CARD DISCLAIMER
 
Stuart Weitzman reserves the right to refuse to send or transmit gift cards, including e-gift cards that contain vulgar, obscene, abusive, profane or otherwise offensive language.
 
ADDITIONAL DISCLAIMER
 
IN NO EVENT SHALL STUART WEITZMAN BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGE OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE TO PROPERTY AND INJURY OR DEATH TO PERSONS, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE SITE.
 
BORDERFREE TERMS
 
International orders placed on the US website (www.stuartweitzman.com) will be facilitated through BorderFree in which case BorderFree terms and conditions apply. BorderFree terms and conditions can be viewed here.
 
INDEMNIFICATION
 
You agree to indemnify, defend and hold harmless Stuart Weitzman and its affiliates and its officers, directors, attorneys, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from your use of the Site and any violation of these Terms of Use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. Stuart Weitzman reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Stuart Weitzman in the defense of such matter.
 
SEVERABILITY
 
If any provision of the Terms of Use is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.
 
DISPUTES
 
Any dispute relating in any way to these Terms of Use, your visit to the Site, or to any purchase, return or other transaction with the Site shall be submitted to confidential arbitration in New York, New York. Any claim or cause of action you may have with respect to Stuart Weitzman or the Site must be commenced within one (1) year after the claim or cause of action arose. However, if you have in any manner violated or threatened to violate any Stuart Weitzman Intellectual Property right, Stuart Weitzman may seek injunctive or other appropriate relief in any state or federal court in New York, New York. You consent to exclusive jurisdiction and venue New York, New York. Any arbitration under this agreement and these Terms of Use shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
 
ENTIRE AGREEMENT AND ADMISSIBILITY
 
The Terms of Use and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Stuart Weitzman with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
 
 
 

Domestic Shipping

Standard shipping is complimentary with all purchases.

Standard Delivery FREE
3-Day Delivery $15
2-Day Delivery $20
Next-Day Delivery $25

Please allow 1 to 2 business days for your order to be processed.

Orders placed on Saturday and Sunday will be processed on the next business day.

International Shipping

INTERNATIONAL SHIPPING FEES

Just add items to your basket and click select to check out. We will calculate and display the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. As long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed, and there will be no additional costs due upon delivery.

Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that we support. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order at checkout.

INTERNATIONAL ORDER POLICIES

All international orders will be final sale and not eligible for return, exchange, or price adjustment. Please contact us at service@stuartweitzman.com or 877-793-4896 and Stuart Weitzman will gladly assist you with any questions relating to your international order.

INTERNATIONAL SHIPPING DELIVERY ESTIMATES

Most in-stock items generally arrive within 4-13 business days after your order is received. ("Business days" means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

Borderfree Terms & Conditions
Borderfree Privacy Policy

Returns

Returns are easy and free!

Return Procedures

Your package will contain a detailed return form or packing slip with instructions. This form is required for us to process your return.

If you choose to use a return label sent from us, no postage is required. PRINT OUT A RETURN LABEL HERE.

In the event that an online purchase does not meet your expectations, we accept returns at our warehouse and at our Stuart Weitzman stores. Items must be unworn and unused, and include all tags, parts, and accessories. To avoid damages, we recommend trying on footwear in carpeted areas.

Original shipping charges are not refundable.

We accept returns based on the following time frames from receipt of your order:

Price Return Time Frame
Regular Price 14 Days
Sale Merchandise Final Sale: No returns, exchanges, or price adjustments

 

There are no returns or exchanges on international orders.

 
 
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Checkout Options  
Checkout - Conditional Pre-Sale Acceptance  

Thank you for your pre-sale purchase. Your shoes will be available in approximately 6-8 weeks, and you will receive a shipment confirmation email when your order is shipped.

Due to custom manufacturing of your shoes, we will immediately charge your credit card for your purchase. Please accept these payment terms by checking the box below.

I authorize my credit card to be charged upon placing this order

TRACK YOUR ORDER  

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JONES EMPLOYEE DISCOUNT  

Dear Colleagues,

Welcome to Stuart Weitzman. You may now purchase any style using your employee discount. To utilize your discount, kindly enter your employee file number at checkout in the promo code area.

SHOP NOW

Final Sale Terms and Conditions  
All sale purchases are final sale. Discounted merchandise is not eligible for returns, exchanges, or price adjustments.
I understand this purchase is final sale and not eligible for a refund and I would like to proceed with checkout.
 
Employee Discount  
Employee discounts should only be used by employees for orders being placed on said employees credit card. If we find that fraudulent employee discounts are being used, we reserve the right to cancel discounts, cancel orders, make additional charges to your credit card, and cancel your membership.
 I accept
 
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Drop a Hint

Want to let a special someone know that this is at the top
of your holiday wish list? No problem.
Just fill out the details below, and we’ll handle the rest...

YOUR NAME

THEIR NAME

THEIR EMAIL

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THANK YOU,
YOUR HINT HAS BEEN SENT
Shipping Restriction  
These items are not eligible for shipping to
your current shipping destination.

(items show here)

Confirming this shipping destination will remove
these items from your bag and may impact
your promotion and shipping offers.

 
Leaving the country?  

Good news! We are committed to offering the best and quickest service possible. Based on your selected shipping destination, we will automatically transport you to the official Stuart Weitzman website nearest to that country. The items in your shopping bag will not make the journey with you. Shoe styles and pricing varies by region, but don’t despair, we know you’ll be able to find the perfect pair.


 
 
Stuart Weitzman now
ships to over 120 countries
 
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