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Retail Cashier - New York, SoHo

Summary: Facilitate the processing of customer transactions at the point of sale while delivering a positive customer experience.
Job ID/Number:
Posted Date: 1/6/2014
Job Location: New York, NY
Position Type: Part Time
Division: Retail Store
Description:
 Essential Duties and Responsibilities:

·          Greet customers in a friendly and professional manner

·          Answer calls professionally and route them to the appropriate party

·          Process customer purchases and returns in a friendly and professional manner, ensuring the highest level of service is given to each client

·          Obtain accurate customer information to be entered into the company database

·          Answer customer questions and provide information on procedures or policies

·          Bag, box or gift wrap purchases as needed with each transaction

·          Assist sales team with merchandise location, shoe checks and paperwork during high traffic times

·          Maintain a neat and orderly cash wrap in accordance with company standard

·          Ensure organization of merchandise displayed at the cash wrap

·          Follow all company policy and procedures relating to the processing of customer purchases and refunds

·          Communicate with Store Manager and Assistant Manager regarding change needs and other cash related concerns

·          Prepare store for opening and closing by preparing cash and POS functions

·          Complete all necessary documentation related to Refund Check Requests

·          Assist Store Manager and Assistant Store Manager with processing transactions relating to sale, trunk shows and other special events

·          Respond to requests from Accounting Office regarding closing documents, customer receipts, charge backs and other related requests

·          Maintain supply of catalogs, shopping bags, tissue and other related cash wrap related items

 

Desired Skills and Abilities:

·          "Customer comes first" attitude

·          Excellent interpersonal skills

·          Display the values of the company: respect, integrity, passion and open-mindedness.

·          Basic math skills

·          Excellent organizational skills

·          Ability to work flexible hours

·          Ability to operate a computer and maneuver relevant software including Microsoft Office

·          Previous cash handling experience preferred

 

Physical Requirements

·          Standing for 90% of the workday

·          Ability to lift 25 pounds

 
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