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Retail Cashier - New York

Summary: General Purpose of the Position: Facilitate the processing of customer transactions at the point of sale while delivering a positive customer experience.
Job ID/Number:
Posted Date: 11/20/2012
Job Location: New York, NY
Position Type: Part Time
Division: Retail Store
Description:
 Essential Duties and Responsibilities:

·          Greet customers in a friendly and professional manner

·          Answer calls professionally and route them to the appropriate party

·          Process customer purchases and returns in a friendly and professional manner, ensuring the highest level of service is given to each client

·          Obtain accurate customer information to be entered into the company database

·          Answer customer questions and provide information on procedures or policies

·          Bag, box or gift wrap purchases as needed with each transaction

·          Assist sales team with merchandise location, shoe checks and paperwork during high traffic times

·          Maintain a neat and orderly cash wrap in accordance with company standard

·          Ensure organization of merchandise displayed at the cash wrap

·          Follow all company policy and procedures relating to the processing of customer purchases and refunds

·          Communicate with Store Manager and Assistant Manager regarding change needs and other cash related concerns

·          Prepare store for opening and closing by preparing cash and POS functions

·          Complete all necessary documentation related to Refund Check Requests

·          Assist Store Manager and Assistant Store Manager with processing transactions relating to sale, trunk shows and other special events

·          Respond to requests from Accounting Office regarding closing documents, customer receipts, charge backs and other related requests

·          Maintain supply of catalogs, shopping bags, tissue and other related cash wrap related items

 

Desired Skills and Abilities:

·          "Customer comes first" attitude

·          Excellent interpersonal skills

·          Display the values of the company: respect, integrity, passion and open-mindedness.

·          Basic math skills

·          Excellent organizational skills

·          Ability to work flexible hours

·          Ability to operate a computer and maneuver relevant software including Microsoft Office

·          Previous cash handling experience preferred

 

Physical Requirements

·          Standing for 90% of the workday

·          Ability to lift 25 pounds

 
Please Email Resumes

 
 

Domestic Shipping

Standard shipping is complimentary with all purchases.

Standard Delivery FREE
3-Day Delivery $15
2-Day Delivery $20
Next-Day Delivery $25

Please allow 1 to 2 business days for your order to be processed.

Orders placed on Saturday and Sunday will be processed on the next business day.

International Shipping

INTERNATIONAL SHIPPING FEES

Just add items to your basket and click select to check out. We will calculate and display the order total in your preferred currency, including all shipping costs from our warehouse(s) in the United States to your selected international destination, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. As long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed, and there will be no additional costs due upon delivery.

Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that we support. International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT for your order at checkout.

INTERNATIONAL ORDER POLICIES

All international orders will be final sale and not eligible for return, exchange, or price adjustment. Please contact us at service@stuartweitzman.com or 877-793-4896 and Stuart Weitzman will gladly assist you with any questions relating to your international order.

INTERNATIONAL SHIPPING DELIVERY ESTIMATES

Most in-stock items generally arrive within 4-13 business days after your order is received. ("Business days" means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

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Returns

Returns are easy and free!

Return Procedures

Your package will contain a detailed return form or packing slip with instructions. This form is required for us to process your return.

If you choose to use a return label sent from us, no postage is required. PRINT OUT A RETURN LABEL HERE.

In the event that an online purchase does not meet your expectations, we accept returns at our warehouse and at our Stuart Weitzman stores. Items must be unworn and unused, and include all tags, parts, and accessories. To avoid damages, we recommend trying on footwear in carpeted areas.

Original shipping charges are not refundable.

We accept returns based on the following time frames from receipt of your order:

Price Return Time Frame
Regular Price 14 Days
Sale Merchandise Final Sale: No returns, exchanges, or price adjustments

 

There are no returns or exchanges on international orders.

 
 
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JONES EMPLOYEE DISCOUNT  

Dear Colleagues,

Welcome to Stuart Weitzman. You may now purchase any style using your employee discount. To utilize your discount, kindly enter your employee file number at checkout in the promo code area.

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All sale purchases are final sale. Discounted merchandise is not eligible for returns, exchanges, or price adjustments.
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Employee discounts should only be used by employees for orders being placed on said employees credit card. If we find that fraudulent employee discounts are being used, we reserve the right to cancel discounts, cancel orders, make additional charges to your credit card, and cancel your membership.
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Leaving the country?  

Good news! We are committed to offering the best and quickest service possible. Based on your selected shipping destination, we will automatically transport you to the official Stuart Weitzman website nearest to that country. The items in your shopping bag will not make the journey with you. Shoe styles and pricing varies by region, but don’t despair, we know you’ll be able to find the perfect pair.


 
 
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